Gadgetboy (SLA)

Aim
To provide a reliable uniform software product so that supplied terminals, supplied PC’s and connected branches can access the main site Gadgeyboy Fileserver, run applications and to provide printing services. To provide mechanisms and procedures whereby these services can be protected or reinstated in the case of breakdown or corruption.

Applies To
Your Site Champion as defined by your Business.

Inclusions

  • A Closed Turnkey Server System
  • A front end Windows menu system to provide convenient access to provided applications
  • Provision of disk space on Fileserver for individual users Personal data
  • Provision of disk space on Fileserver for general Business Information – accessed by all
  • Provision of disk space on Fileserver for Confidential Business information – accessed by owners and Trustees only
  • Ongoing provision of new user accounts based on information provided by your Site Champion.
  • Fault reporting and Help Desk
  • Online help system
  • Email and Internet facilities (if optional Hardware Email Server and associated internet services purchased from us}
  • Access to printing services

Exclusions

  • Any form of Administrative access to the Server
    Bespoke Client Fileserver modifications from standard system supplied
  • Installation of incompatible Business or Third Party software on the Fileserver
  • Fault-finding and backing-up of Business PCs (except by special arrangements)
  • Fault finding or repair of any non-supplied hardware
  • Fault finding or repair of any non-supplied software
  • Repair or eradication of viruses from PC’s which are not supplied by us